1. Introduction
GoonFree (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our mobile application (the “App”).
By using GoonFree, you consent to the terms described in this Privacy Policy.
2. Information We Collect
We collect limited data necessary to operate and improve the app experience, including:
- Personal Information: When you create an account, you may provide your name, email address, and profile photo.
- Microphone Access: Used only when users engage in AI chat or voice-based support features. Audio data is processed in real time and never stored or shared.
- Images: Used only for setting or updating your user profile picture.
- Device Data: Includes device type, OS version, and app activity logs for performance and debugging.
- Usage Data: Includes interaction data for app features (e.g., exercises, journaling, AI chats) to enhance user experience.
3. How We Use the Data
We use collected data to:
- Provide core features (daily check-ins, AI chat, community, etc.)
- Personalize user experience and progress tracking
- Respond to user inquiries and support requests
- Detect and prevent abusive or fraudulent behavior
- Improve app performance and reliability
We do not sell, rent, or trade user data with any third party.
4. Data Security
We employ strong security measures, including encryption, secure communication (HTTPS), and limited access controls to safeguard all user data.
We never access or store private content (e.g., journals, AI conversations, or call recordings). All personal data remains private to the user unless explicitly shared.
5. User-Generated Content (UGC) and Community Safety
Our community allows users to share supportive messages and discussions. To maintain a safe environment:
- All users must agree to our Terms of Use before posting.
- The app includes AI-powered and manual moderation to filter objectionable or harmful content.
- Users can flag or report abusive messages directly within the app.
- Users can block any abusive or unwanted profiles.
- Our moderation team reviews and removes any reported content within 24 hours and may permanently ban offending accounts.
There is zero tolerance for nudity, sexual content, hate speech, or harassment.
6. Your Rights
Users can:
- Access or update their personal information
- Request data deletion
- Opt out of non-essential analytics
7. Data Retention
We retain user data only as long as necessary to provide services and comply with legal obligations. When you delete your account, all associated data is permanently removed.
8. Changes to Policy
We may update this Privacy Policy periodically. Continued use of the app after any changes constitutes acceptance of the updated policy.